Sale and service

Vendor code (Article) – code used to link products with third-party systems

The value of the Article is defined in the same field of the Administration Panel \ Products \ Product Card \ Categories

To find products, you need to input the digital value of the code in the Search field (located above the menu) section POS-terminal \ Sales \

All products having the relevant Article will be included in the products list of the menu.

If you want to cancel filtering, remove the code value from the search bar

The software allows splitting the menu screen of the POS-terminal into two parts:

• Product Groups
• Product in the selected group

Clicking Products Groups menu button refreshes the products list according to the selected group.

To activate the mode and to set up the number of the displayed lines in the Products Groups, go to Settings\Interface\

and use:

• either the switch Display price list root separately which enables and disables the display mode
• or the digital field Number of lines which determines the number of lines

If Products Groups and Products contain too many lines to fit on the screen, you can scroll lists to find all invisible items.

If the number of rows of Product Groups and Goods does not fit on the screen, you can use the scroll list to search for invisible elements.

To adjust the order of serving dishes to the table:

specify in the order the number of served meals – Menu order \ Number of served dishes

In the dialog box, specify the number of innings for the order (for example 3)

Description and setting of the method: https://smarttouchpos.eu/en/bills-count-accounting-method-of-payments-in-cash/

To pay for order in the mobile application, tap on the Pay button, and if necessary, specify the payment mode Cash.

To make payment in popup window:

In the list of bills denominations, specify the values of the bills which were given by customer.

In the Change field, you will see the amount to give back to the customer. If necessary, fill in the Comments field. You can enter, for instance, the numbers of suspicious or high denomination bills. Then, tap on the Pay button to confirm the payment.

Our task is to create a cappuccino product using such ingredients as coffee, milk, sugar and a cup

1. Creating product groups
2. Creating ingredients
3. Creating dishes
4. The formation of calculation cards
5. Selling dishes to the tablet
6. View Results sale – reports and closed orders

Holidays are usually the busiest days of the calendar year for the establishments. And the mobile technologies are able to considerably simplify the staff’s job during these high-traffic dining days. Increasing number of guests won’t create workload for waiters. Now all guest will know if their ordered dishes are ready from the big screen in the restaurant room and waiters will get this information from the screen of the SmartTouch POS mobile terminal.

How the system of orders service works

Orders’ registration in the «Sales» screen 

Waiters register all orders in the «Sales» screen of the mobile POS terminal. Besides dishes’ designations and quantity, waiters can also specify the appropriate set of modifiers in the «Sales» screen as well as indicate visitors’ needs as to the dishes preparation. Once the orders are accepted, the waiter gives a preparation ticket to the visitor(s) where the order number and the list of dishes are printed.

The «Kitchen» window to confirm orders’ completion (or cancelation) by the cook

The «Kitchen» window is literally an automated work place of the cook. The information about placed orders is displayed in this window. The cook gets the order’s information on his tablet: what kind of dishes to be prepared, the list of their modifiers to be used and the clients’ wishes as to the preparation of dishes. Once the dishes preparation is completed, the cook clicks on the «Production completed» button to confirm the operation. In special cases (for example, if some rare ingredients are missing), the cook can cancel the order (the «Production canceled » button).

Read more: Order, comments. Printer or kitchen screen output

How the waiters can monitor the orders completion in the «Kitchen» and «Completed orders» screens

The waiters can track the information about orders completion on their tablets by using one of two screens:

• Kitchen— this screen provides full information about dishes and requirements as to their preparation
• Completed orders— this screen provides brief information about orders completion

Unlike the «Kitchen» screen, the «Completed orders» screen displays the number of the completed order without providing any further details about it. Just after the order being completed, a bright red square is displayed accompanied by a sound effect.

Read more: Completed orders in the Mobile terminal

How the clients can track the completion of their orders using the «Completed orders» screen on the big monitor

The guests can track the completion of their order by its number (printed on the preparation check) on the big monitor installed in the restaurant room. New orders are highlighted in green during first 20 seconds. And all prepared orders will remain on the screen during half an hour.

Read more: How to set up access rights to the Mobile terminal. Users groups

How to get the «Completed orders» screen to display on the monitor

To display the screen on the monitor, you will need one of the following devices on which the Mobile POS-terminal can be launched:

• A personal computer with OS Windows. You can download the software for it from here…  The monitor or TV can be connected via HDMA interface or VGA by using the appropriate cable.
• A large screen tablet, for example for small restaurant rooms you can choose Samsung Galaxy View T-677 18.4 inch, with FullHD.

The «Completed orders» screen should be displayed on the device. The tablet user right to «Access the kitchen window » should be enabled. You can find how to set up tablet users rights here .

The «Completed orders» screen is available in any subscription packages for SmartTouch POS, — to use an additional device, you will need to purchase the «Additional tablet » license.

For those who have just learned about SmartTouch POS

We provide free trial access to all functions (mobile terminal, administration panel, kitchen window) for new users of our applications.  Take advantage of our management system for cafés, restaurants and bars during 14 days and get a detailed guide on how to automate sales using mobile devices.

Try for free

You can run SmatrTouch POS application on your tablet by taping the icon

After you sign in, you’ll gain access to the application’s main menu

The main menu offers you the possibility to go quickly to the most frequently used windows of the program:

* Reports opens a report by payment types.

If you want to choose another report, to go to other program’s windows or go back to the main menu, use the Menu button located in the upper-left corner of the screen.

• Requests allows going quickly to the window of product supply order in an establishment
• Guests opens guests list and loyalty cards window
• Sales takes to the window of open orders
• Closed orders allows working with the list of closed orders
• Settings allows adjusting mobile application’s settings

Additional buttons:

Additional buttons may be located in the upper right corner of the windows heading. These buttons will provide the possibility to go quickly to other windows or execute various courses of action:

This button allows changing a user or reauthenticating. User’s name (of1) working on the tablet is displayed to the right of the button

Transition to the window Open orders

Transition to the window Sales

Displays sales revenue by payment type overnight

Initiates information exchange with a cloud

Creates a new order

Transition to the window Tables map

Allows moving tables on the Tables map

1. Run SmartTouch mobile application on your tablet. Enter your login and password that you have recived after registration and the user’s PIN code (by default it’s 1)
2. Go to the Sales screen to draw up an order:
   • Select items on the left side panel: Menu (products\dishes). Items of the Menu or Price list will be located under the buttons containing names of the menu groups and they will appear in the order that was defined in the Administration panel: Products\Price list items.
   • Specify quantity
   • Confirm payment

You can find more detailed information about how to get started with the mobile application here.

• Getting started in the Mobile application, Work in the Mobile Application

The Sales screen can be called from the program menu or from the list of closed orders.

On the left side of the screen there is a list of ordered dishes.

 To create a new order, use the Create button.

On the right part of the screen, you can see a hierarchical menu of products (dishes). Items of the Products (dishes) menu are sorted according to the order defined in the Administration panel: Products\Price list items under the buttons with products groups’ designations.

To add new items (products, dishes) to an order, tap the corresponding buttons with products designations.  Above the hierarchical menu there are Modifiers, Popular and Search buttons simplifying the search of required products.

If you need to adjust the quantity of the ordered dishes, simply use the buttons + (plus) or – (minus).

The Preparation tickets button allows you to launch printing of the ordered dishes on kitchen printers installed at the site.

The Guest Check button launches a guest check (bill) printing for a guest.

The Payment button calls a dialogue box requiring a payment input so you can complete the order payment operation.

“Confirm payment” – opens the payment input dialog after which the payment order transaction is completed.

In the dialog is available:

• Choose the type of payment (cash, Bank card, etc.)
• Check printing
• Comment on payment will be printed on the check

While working with orders, you can use the following management elements: 

If you need to switch the window amongst orders, use the horizontal scroll bar located at the upper left of orders items list.

This button allows accessing operations to work with orders:

• Delete order
• Change table
• Transfer to another waiter
• Split order
• Comment to the order line (comment will be printed on an opposite in the form of a recommendation to the preparation of the product, such as “roast is not strong, not salt”. Also, the comment will be displayed in the “Map of tables” window in the list of table orders)
• Сomment to the order (comment will be printed on an opposite in the form of a recommendation to the preparation of the whole order, for example, “Prepare the client in a hurry as soon as possible”. )

This button calls a dialogue box allowing to apply a discount

This button displays additional information about an order

1.Manual Discount by QR code
2.Automatic discount per time for a group of products
3.Automatic discount per product category
4.Promotion 2nd drink for free
5.Automatic discount on all products except for a particular group

Deferral of payment allows you to postpone part payment for an order for a certain period.

Deferral of payment can be granted only to guests registered in the Administration panel \ Loyalty \ Guests

In the Guest card on the “Credit” tab, specify the number of grace days to be paid.

To apply deferred payment when paying on a mobile terminal, click the button in the context menu select the “Guests” option and in the guest list that appears, specify the Guest name to which you want to postpone the payment.

In the dialog for entering the amount of the payment, indicate the partial amount to be paid.

To control debts, use the Administration panel \ Loyalty \ Orders with partial payments

Only tablet’s users assigned to the group of local users and for whom the flag Access to closed orders (Administration panel\Access\Tablet User Groups) is set, can modify a payment type of the closed check.

If you need to modify a payment type of the closed check on the tablet:

• go to the section Closed orders, find your order and tap the Open button
• specify a reason of the check opening (Error, Customer demand)
• find your order in the list of open orders and close it once again but using the correct payment code

Functionality allows you to store information about the distribution of the ordered dishes among the guests (who had ordered).

When you create an order, specify the number of guests at the table.

If guests will be more than one, on the tablet in the mobile POS – terminal in the list of food icons appear in the form of men.

Click on the icon and select the icon with the number of guests

Information on the distribution of food among the guests will be printed in an Kitchen check

“Everyone pays for his own food”, this solution was implemented on the POS-terminal for a group meal when people want to share the cost of the bill. It’s easy: when creating an order, don’t forget to indicate the number of guests and link the ordered dish with the guest who will pay for it. This information will be displayed on the preliminary check.

Mobile POS terminal allows you to follow the order comment. Comments can be used to account for the peculiarities of orders, and to identify them in the tabs in the Sales window.

The ability to display the comments in the tabs is determined by using the interface in the section of mobile application settings.

To enter comment you must in window of sale, press the Menu button, select the order Comment and enter a short text in the dialog box that appears.

Till shifts

You can use the following operating modes of till:

• Till shifts
• Without Till shifts (by days)

If you need to work in the Till shifts mode:

— clear the flag in the Administration panel: Settings\Establishments\Manual closing of Till shifts

— set the flag in the application SmartTouch POS: Main menu\Settings\Manual closing of Till shifts

After having modified the operating mode settings of the till, sign in once again to the application SmartTouch POS.

Woking in the SmartTouch POS application while in Till shifts mode, the Close the current Till shift and open a new one button will become available.  

Till operations are performed in the Mobile application\Cash section. You can perform the following operations:

• Close the current shift and open a new one: While closing a Till shift, the program will display an imputed balance in the cash drawer and propose to enter an actual balance. If the actual balance is not equal to the imputed one, the program will create an adjusting transaction. The results of this transaction will be displayed in the Administration panel: Orders\Cash register correction  and Finance\Cash Report.
• Internal payment: Use the Cash depositing button.
• Internal withdrawal: Use the Cash withdrawal button.
• Outgoing payment represents the payment for the Products arrived to the Point of sale.
• Produce X-report: Use the Daily X-report button.

You can add comments for each cash register operation. These comments will be visible both in reports and in the list of orders on the Administration panel screen.

If you press the POS-terminal block on the tablet, then when you enter the PIN code to access the mobile app in the “Auth” button will appear allowing the user to complete the current shift.

The sales results you can see:

* in the mobile application:

Reports\By payment methods

Reports \By checks

Reports \By selling

Buttons with left\right arrows allow selecting a day of selling (previous\next) to overview.

* in the Administration panel: Finance\Cash Report

If you work with a fiscal printer:

* You will have to generate a Z-report. This report type is used by the fiscal authorities to control entrepreneurs activities. A cashier generates a Z-report at the end of his\her shift to collect the cash drawer and transfer the total to the administrator (if there is one).

After printing the Z-report, the cashier removes the cash from the cash drawer. Z-report data are recorded in the cash book:

—  Z-report number

— cash total at the beginning of the workday (Shift)

— cash total at the end of the workday (Shift)

— sales revenue per Shift

—  report generation date

— returns

— payments on a clearing basis

* to track each cash drawer during a shift, you can produce an X-report. If the Z-report just reset all cash register transactions, the X-report allows to overview (on the printed report) all transactions without reseting the storage memory of the fiscal printer.

* you can print a Zero-check to check the operability of the fiscal printer and if its date and time were set correctly.

Using a cash register

It’s the waiter (cashier) who usually opens and closes the shift. To open a shift, proceed as follows:

1. Generate a Z-report (if it was not done at the previous shift closing).
2. Print a zero-check to check the operability of the fiscal printer.
3. Deposit a float in your cash drawer.

Z-report (report with clearance) is a summary report on the current cash drawer shift. When you generate a Z-report, you are ending the current cash drawer session and starting a new one. It is recommended to run this operation at the end of a day or shift. You will find more detailed information in the section Closing a shift.

After you press the Z–report button, the program will check if any fiscal printer is connected to this tablet (point of sale).

If the program doesn’t detect any connected fiscal printers, you will need to print a zero-check.

It is recommended to start a till day by printing a zero-check. Successful executon of this operation shows the operability and availability of the fiscal printer. To print a zero-check, all you have to do is to press the Zero check button. If the printing is satisfactory, the fiscal printer will deliver the zero-check. In case the printer is not connected to the workplace or is switched off, an error massage will be displayed.

Just before the zero-check printing, the system checks the time on the fiscal printer and the current system time (on the tablet), if they don’t coincide, the corresponding massage will be displayd.

• Please pay attention that you can synchronize the time only when the shift is closed, i.e. when the Z-report on the previous day has already been printed and no checks on the current day have been delivered yet.
• A zero-check printing it is a kind of test operation delivering an empty check on the fiscal printer and opening a cash drawer.

If this check was not printed, you have to check the connection settings of the fiscal printer.

Depositing cash in the cash drawer:

1. Deposit a float in the cash drawer. Press the Deposit cash In the dialog window Do you really want to deposit cash?”, enter the appropriate amount (if necessary, add comments) and press Enter (V)
2. Once you do it, a check on cash deposit will be printed on the fiscal printer. At close of a day, you will have a printed Z-report on the beginning of the shift in hand proving that you do not have any open sales and checks on cash deposit in your cash drawer. You must keep all these documents till the end of the shift and deliver them with the shift end documents to the accounting department.

Payment by Privat24

1. Order receipt printing with QR-code

2. Scan and read customer QR-code with a check using a smartphone. On the smartphone must be installed Privat24

3. Payment for orders in the application Privat24

To account for the information needed for delivery on the tablet in the Sales section, click the button 

In the appeared panel fill in the necessary information:

If the customer is your regular customer and the information is included in the Guests list, indicate the first characters of his name or surname in the Name field and click on the arrow to the right of the field. The program will fill in the details of the Customer automatically.

If the buyer is new and has not been previously included in the guest list, enter his data in the delivery card fields.

In the Delivery Date and Delivery Time fields, specify the date and time for which the order should be delivered.

If you want to save the customer information in the Guests list, go through the main menu in the Guests section and create a buyer card there. You can also register a new guest in the administration panel \ Loyalty \ Guests

Printing categories will allows you to organize preparation tickets printing at the site (kitchens, shops, bars).  For example, you can define to print orders for meat dishes only on the printer installed in the kitchen and to print orders for complicated cocktails in the bar.

To create and configure Printing categories and preparation tickets:

• Go to the Administration panel: Products\Printing categories and create Printing categories for each printer installed at the site (kitchens, shops, bars)
• Then go to the Administration panel: Products\Products and dishes\…Dish… \Print.Category and specify the appropriate printing category for each dish, for example:

Products\Products and Dishes\…Dish… «Chicken Kiev»\Categories\Print.Category: «Printer in the kitchen», 

           Products\Products and Dishes\…Cocktails… «Blueberry Martini»\ Categories\Print.Category: «Printer in the Bar»

A correct balance in the cash drawer is to be determined in case of inconsistences between cash balance in the Cash register sceen of the Mobile Application and the one displayed in the Administration panel\Reports\Cash report screen.

To adjust your cash balances:

1. in the Cash register screen of the Mobile Application tap the Cashe Depositing button and enter an amount matching the actual cash amount present in the cash drawer.
   In case of working with cashiers’ shifts, the program will propose to enter an actual balance of the cash drawer while closing a day. 
2. in the Administration panel: Orders\Cash correction set the value equal to the difference of the actual cash amount present in the cash drawer and to the totals shown in the Administration panel\Reports\Cash report.

The program defines the most popular Dishes (Products) based on the sales statistics for the last 30 days.

It means that the program will offer Dishes or Products in the Popular section according to these data

To set up the display order of the payment methods, go to the Administration panel\Settings\Payment method\Sorting order field.

On the tablet payment methods are sorted in increasing order depending on the value of the Sorting order field in the Sales screen.

It means that if you enter 1 for the “Cash” payment method and 2 for the “Cred.card” payment method, in the Sales screen the payment methods will be displayed in the following order: Cash, Cred.card.

However in the mobile application settings if the checkbox “Set the default payment type” is checked but you have not chosen any payment method yet, then the payment method with the lowest value of the Sorting order field, in our case it’s “Cash”, will be substituted in the dialogue box of payment confirmation (it is displayed after you click on the Pay button).

Moreover, if the checkbox “Set the default payment type” is not checked in the mobile application settings and you have not chosen any payment method yet, the application will not allow you executing payment by displaying the corresponding error message: “Error. Please select a payment type”.

Selecting a payment method is mandatory as it allows avoiding operator’s random errors.

The Guests window displays the list of standing customers and allows to:

• keep records of guests and their contacts
• control justification of a discount offering
• check card holders against their photos
• keep records of standing guests’ preferences

Use the application’s main menu to go to the Guest window.

If you select the check box “Don’t show group in the electronic menu” located in the Administration panel \Products\Price List Items\Group, the displaying of the price-list items belonging to this group will be disabled in eMenu.

Orders can be split by rearranging order items or a separate order can be created for each customer.

Call dialogue separation of the order:

– from window “Open orders” – in the press in a table cell “Open orders” and choose the menu option ‘Separation of the order”

– from window “Sales” – press the button  and select the menu option “Separation of the order”

To select a table where part of the order should be moved, tap the button .

A dialogue box will be displayed requiring to input a restaurant room and its table:

Once you have selected a table, proceed to dispatching dishes between the orders.

On the left side of the screen you can see the items of the order being split, and on the right side the order which all these dishes will be added to.

Simply use arrows to move dishes between orders.

When ordering meals accounted matching dishes for guests in the window division order the indication guest rooms and additional controls allow you to quickly divide order

All open orders are represented in the form of a table divided up per waiters.

If you tap an order cell, the following operations will become available:

• Modify order opens the Sales screen for editing.
• Split order opens the screen of orders splitting.
• Transfer order opens a dialogue box allowing to choose a waiter whom the order will be transferred to.

On this screen you have access to the shortcut buttons and so you can:

create a new order and quickly go to the Sales screen

or to the Tables map screen

or initiate information exchange with the Cloud

and go to the Sales screen

You can use the Table map window to create tables’ layouts in the restaurant rooms.

The information about orders is displayed on the table-shaped items, namely:

• Wait staff name or the order created by guests via electronic eMenu
• The order’s date
• The order’s amount

Depending on the order’s status, the tables may be highlighted in:

• Blue — there are no orders
• White – the order is accepted and ready for kitchen check printing
• Light blue — the order is ready for guest check printing

Green — the order is ready to be paid for

When clicking and then holding the «Table», a context menu will be displayed. It contains additional options allowing working with the order:

• New order— this option enables to go to the screen of a new order selling
• Order №... — this option enables to go to the screen of the related order selling

To switch between restaurant rooms, click on the room’s name at the top of the window.

If you created a comment on the order in the Sales window, it will be displayed in the list of orders:

Creating and editing tables of the restaurant room

To switch the window to the editing mode, click on the pencil icon button.

Clicking on the + (Plus) icon button located at the bottom right corner will help you to create a new table.

Fill in the «Table number» field and drag the table to the appropriate place on the room plan.

If you need to modify the dimensions and proportions of the table, just click on the button located at the bottom right corner of the table. In the dialogue box, use the horizontal and vertical sliders to change the table’s dimensions. Then confirm the changes by pressing the green button in the dialogue window. If you press the red button, this will discard the previously made changes.

To delete the table, click on the button located at the top right corner of the table.

To save changes made to the tables map, click on the «Pencil» button.

The Closed orders window displays the list of orders (left side of the screen) and order content (right side of the screen).

When you move up and down the list of orders, their content changes accordingly and only the content assigned to the selected order is shown.

Here you can execute the following operations:

* to return an order by using the Return button;

* to open a closed order for modifications by using the Open closed order button. If you open an order, you have to specify a reason of its opening (Orders reasons are kept here)

Once you open an order, it will be moved from the list of closed order to the list of open orders.

If you tap the  button, the following operations will become available:

* Reprint Guest check – allows you to reprint a guest check (bill).

* info on Order- allows you to get information about the current order.

• To modify prices, go to the Administration panel: Products\Price list items
• Then restart the program on the tablet, your data will be updated from the cloud during the application’s launch

When restarting the program, keep the tablet connected to the Internet.

Enter settings menu

Settings menu

1. Connection settings

This screen allows to:

• Set up a connection string. Specify web.smarttouch.com.ua:300 in the IP address field
• Display the establishment administrator’s login (demoen) on the button which was used to log in to the application.
• Call the establishment administrator’s authorization dialog box.

2. Settings

This screen allows you to:

• Set an extra charge for restaurant guests serving
• Set a period during which the order is considered as a new one
• Manual cash day change – Set the mode of cash register shifts (manual, automatic)
• Enter guest quant/ for new order – Display the query by guests number for a new order
• Close prep.tickets on kitchen after payment
• Reset reports settings to zero (reset additional settings of some reports to zero)
• Add product when searching by barcode – turns on the mode of automatically adding goods to the order when scanning the barcode
• Set the type of payment default – setting the most frequently used form of payment, in case of a mismatch of the type of payment, the cashier will choose manually to automatically set the payment type or require that it be entered manually
• Use frontal camera – switch the tablet to work with the front camera for scanning bar codes or photographing guests
• Show modifiers in the order – enable the mode of work with modifiers to take into account the wishes of guests when preparing dishes
• USB scanner emulates keyboard
• Used USB scanner is used – connect an external scanner via USB to the tablet
• Always open the modifier dialog – a foreground display of the modifiers accounting dialog
• Zero orders number each new day – a new sequence of guest check numbers is started every day starting from one
• Allow inventory creation after cash day is closed – allows you to prohibit or allow inventorying during the shift
• Set the last order number – from which to start working
• Set the max order number – sets the numbering of checks starting from one when the specified value of the check number is reached

3. Synchronization settings

It allows to:

• Set a frequency of data exchange with a cloud
• Set orders storage duration on the tablet
• Set requirements for data exchange after closing an order

4. Interface settings

Allow:

• Install mobile application languages and to determine the font size
• Lock the screen after payment
• To show the remains of a warehouse in the section Warehouse applications, parishes, travel documents, and inventory write-offs (the value of the remaining quantity of the goods appear on the menu button on the stock)
• Display comments in the tabs with orders
• Open the window of the table map when you start the mobile POS terminal
• Show price in the section warehouse

5. Check printing settings

Here you will be able to set inscriptions content on the check.

Formatting inscriptions on the guest check. Using the symbol ^ can break up the text “basement” on several lines.

In the “Number of copies of a check” you can specify the number.

Print the signature line – adds a line to sign a guest check
Print item number – number print position of the ordered dishes at the guest check

6. Database settings

It allows to:

• Send the tablet’s database to the support service
• Create a database backup copy
• Restore a database backup copy
• Clear test orders

7.More options

8.Scale

If you want to set a goods quantity (weight) as a mandatory value when adding a new item, it means that a dialogue box will be displayed automatically requesting to input product quantity (weight), you should set a flag in the Administration panel: Products\Products and Dishes\Weight

You can use the Weight flag both for loose and draught goods.

* You can create and edit restaurant rooms in the Administration panel: Settings\Restaurant\Restaurant rooms

* You can create and edit tables in the Administration panel: Settings\Restaurant\Tables
When you create a new table, you will have to enter its number or designation (in the Designation field) as well as the rooms where it is located (in the Restaurant room field).
The Order by field will allow you to set the selection order of tables on the tablet which is also used for a new order creation. To set tables location in the room, use the Tables map window.

Mobile POS terminal allows you to accompany the ordered dishes with comments. Comments can be used to take into account the features of orders when preparing dishes.

In order for information about the order of the dish to be displayed in the counter or in the Kitchen window, it is necessary to set the Print Category (specify the place of preparation) in the item card in the price elements.

The window for entering a comment opens in the tablet menu option after clicking the  button and selecting the Comment to order line option

Viewing the comments on the dishes is available in the Kitchen window.

The ability to display comments in bookmarks is determined in the Mobile Application Settings in the Interface section.

If you need to add a reason of an order or guest check cancellation, go to the Administration panel:

* Settings\Additional settings\Reasons of the closed order opening

* Settings\Restaurant\Guest check cancellation reasons

and tap the Create button.

Modifiers

Modifiers are additional Products (Ingredients) or Services, which can be applied to make Dishes.
Modifiers may be provided as:

• An additional Product or Ingredient (like, for example, sour cream or jam for pancakes). In this case, the «Type» field should contain the «Product» value. The required quantity of the product-modifier will be written-off from the storehouse when the Dish is sold.
• Services or notices,for example, «Serve hot». A kitchen printer will print a «Kitchen check» with a service designation on it. In this case, the «Type» field should contain the «Service» value.

To manage Modifiers, go to the Administration panel: Products\Modifiers.

Proceed to the following steps to add modifiers on the Tablet:

• Add a dish to the order (or select an already added one)
• On the Modifiers tab, add modifiers available for your dish.

There are two types of modifiers:

• General modifiers are available for all dishes. In that case, the «General» flag should be checked.
• Special modifiers are available only for certain dishes. These special modifiers are specified in the dish card.

In the modifier card you can find the «Price» field which provides additional cost of the dish due to the modifier usage.

The Mandatory selection of modifiers flag being checked allows not to lose the assignment of one of the modifiers when ordering or making a dish

Groups of modifiers

The usage of Modifiers Groups helps to simplify the process of assigning modifiers to dishes when you are building up a menu and starting sales.

As a rule, each dish has its own set of modifiers. A specific set of modifiers is called the Group of modifiers and it is recognized on the Administration panel in the Products\Groups of modifiers section.

In the Group of modifiers you can specify the minimum and maximum quantity of modifiers’ selected positions when ordering and their display order in the menu on the tablet.

Q-ty of free modifiers – determines the number of modifiers that will be released free of charge, depending on the order of their order, despite the fact that they set the price.

To create a group modifier list, click the “Add row” button.

In the new line, select the modifier from the drop-down list, specify its cost. To save a new line item, press the green button in the line

The binding of the modifier to the group and the dish takes place on the Administration panel in the Products section \ Price elements \ Item card \ Modifiers tab in the modifier table in the Modifier group field

To associate a modifier with the group or a dish, go to the Administration panel, then to the section

Products \ Modifiers groups and clicl  Set to items button

Barcodes are used to identify Products. That’s why we recommend to equip each workplace with barcode scanners to increase work speed and avoid errors while inputting products nomenclature.  Values of all products barcodes are set on the Products detail screen in the Administration panel\Products\Products and dishes.

To input a barcode, move the cursor to the Barcode field and scan the barcode label applied to products or their packing cases.

Barcodes scanners can be connected to:

• a device which an establishment Administrator is working on in the Administration panel (laptop or PC). As an example you can use a scanner for products arrival quick processing.
• a tablet (Use for sales)

Based on the connection type, you can use a

• USB scanner
• Bluetooth scanner
• Tablet camera (under development)

To add new products or dishes in the Mobile Application, go to the section Sales, and tap the menu Products and Dishes. The view of the displayed items will be the same as they were input in the Administration panel: Products\Price list items.

If an establishment uses a single menu, it will be updated automatically in the Mobile Application after being edited in the Administration panel.  If several menus are used, restart the Mobile Application to update all of them