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The Sales screen can be called from the program menu or from the list of closed orders.
On the left side of the screen there is a list of ordered dishes.
To create a new order, use the Create button.
On the right part of the screen, you can see a hierarchical menu of products (dishes). Items of the Products (dishes) menu are sorted according to the order defined in the Administration panel: Products\Price list items under the buttons with products groups’ designations.
To add new items (products, dishes) to an order, tap the corresponding buttons with products designations. Above the hierarchical menu there are Modifiers, Popular and Search buttons simplifying the search of required products.
If you need to adjust the quantity of the ordered dishes, simply use the buttons + (plus) or – (minus).
The Preparation tickets button allows you to launch printing of the ordered dishes on kitchen printers installed at the site.
The Guest Check button launches a guest check (bill) printing for a guest.
The Payment button calls a dialogue box requiring a payment input so you can complete the order payment operation.
While working with orders, you can use the following management elements:
If you need to switch the window amongst orders, use the horizontal scroll bar located at the upper left of orders items list.
This button allows accessing operations to work with orders:
This button calls a dialogue box allowing to apply a discount
This button displays additional information about an order
Deferral of payment allows you to postpone part payment for an order for a certain period.
Deferral of payment can be granted only to guests registered in the Administration panel \ Loyalty \ Guests
In the Guest card on the “Credit” tab, specify the number of grace days to be paid.
To apply deferred payment when paying on a mobile terminal, click the button in the context menu select the “Guests” option and in the guest list that appears, specify the Guest name to which you want to postpone the payment.
In the dialog for entering the amount of the payment, indicate the partial amount to be paid.
To control debts, use the Administration panel \ Loyalty \ Orders with partial payments
Only tablet’s users assigned to the group of local users and for whom the flag Access to closed orders (Administration panel\Access\Tablet User Groups) is set, can modify a payment type of the closed check.
If you need to modify a payment type of the closed check on the tablet:
You can use the following operating modes of till:
If you need to work in the Till shifts mode:
— clear the flag in the Administration panel: Settings\Establishments\Manual closing of Till shifts
— set the flag in the application SmartTouch POS: Main menu\Settings\Manual closing of Till shifts
After having modified the operating mode settings of the till, sign in once again to the application SmartTouch POS.
Woking in the SmartTouch POS application while in Till shifts mode, the Close the current Till shift and open a new one button will become available.
Till operations are performed in the Mobile application\Cash section. You can perform the following operations:
You can add comments for each cash register operation. These comments will be visible both in reports and in the list of orders on the Administration panel screen.
If you press the POS-terminal block on the tablet, then when you enter the PIN code to access the mobile app in the “Auth” button will appear allowing the user to complete the current shift.
The sales results you can see:
Reports\By payment methods
Reports \By checks
Reports \By selling
Buttons with left\right arrows allow selecting a day of selling (previous\next) to overview.
* in the Administration panel: Finance\Cash Report
If you work with a fiscal printer:
* You will have to generate a Z-report. This report type is used by the fiscal authorities to control entrepreneurs activities. A cashier generates a Z-report at the end of his\her shift to collect the cash drawer and transfer the total to the administrator (if there is one).
After printing the Z-report, the cashier removes the cash from the cash drawer. Z-report data are recorded in the cash book:
— Z-report number
— cash total at the beginning of the workday (Shift)
— cash total at the end of the workday (Shift)
— sales revenue per Shift
— report generation date
— payments on a clearing basis
* to track each cash drawer during a shift, you can produce an X-report. If the Z-report just reset all cash register transactions, the X-report allows to overview (on the printed report) all transactions without reseting the storage memory of the fiscal printer.
* you can print a Zero-check to check the operability of the fiscal printer and if its date and time were set correctly.
Using a cash register
It’s the waiter (cashier) who usually opens and closes the shift. To open a shift, proceed as follows:
Z-report (report with clearance) is a summary report on the current cash drawer shift. When you generate a Z-report, you are ending the current cash drawer session and starting a new one. It is recommended to run this operation at the end of a day or shift. You will find more detailed information in the section Closing a shift.
After you press the Z–report button, the program will check if any fiscal printer is connected to this tablet (point of sale).
If the program doesn’t detect any connected fiscal printers, you will need to print a zero-check.
It is recommended to start a till day by printing a zero-check. Successful executon of this operation shows the operability and availability of the fiscal printer. To print a zero-check, all you have to do is to press the Zero check button. If the printing is satisfactory, the fiscal printer will deliver the zero-check. In case the printer is not connected to the workplace or is switched off, an error massage will be displayed.
Just before the zero-check printing, the system checks the time on the fiscal printer and the current system time (on the tablet), if they don’t coincide, the corresponding massage will be displayd.
If this check was not printed, you have to check the connection settings of the fiscal printer.
Depositing cash in the cash drawer:
The cashflow items allow:
— grouping payments depending on their destination, for example, Outgoing payments\Payment for the supplied products, Incoming payments\Alcoholic beverages selling;
— getting reports broken down by cashflow items;
— using them to link with payments while importing payments into 1C Accounting.
The list of cashflow items groups is hierarchical and located in the Administration panel: Finance\Cashflow items.
This option will provide you the possibility to perform outgoing payments on the tablet specifying the item.
To define an cashflow item as an Outgoing one, you should set the flag in the article card of the Administration panel: Finance\Cashflow items\Outgoing payment.
The appropriate cashflow item is selected while performing payment via the Outgoing payment button on the Cash register screen on the tablet.
Only outgoing payments are available on the tablet.
You can overview the performed payments in:
– Administration panel\Finance\Payments
– Administration panel\ Finance\Cash report (if you click on the till day line, its explanation will be displayed).
Fiscal groups are applied to divide products by tax, imposed on their sale.
Fiscal groups are managed in the Administration panel: Settings\Other\Fiscal groups.
To assign a fiscal group to the selected product, use the Administration panel: Products\Products and dishes\Product card\Categories\Fiscal group field.
If no fiscal group is selected, the product won’t be printed.
A correct balance in the cash drawer is to be determined in case of inconsistences between cash balance in the Cash register sceen of the Mobile Application and the one displayed in the Administration panel\Reports\Cash report screen.
To adjust your cash balances:
To set up the display order of the payment methods, go to the Administration panel\Settings\Payment method\Sorting order field.
On the tablet payment methods are sorted in increasing order depending on the value of the Sorting order field in the Sales screen.
It means that if you enter 1 for the “Cash” payment method and 2 for the “Cred.card” payment method, in the Sales screen the payment methods will be displayed in the following order: Cash, Cred.card.
However in the mobile application settings if the checkbox “Set the default payment type” is checked but you have not chosen any payment method yet, then the payment method with the lowest value of the Sorting order field, in our case it’s “Cash”, will be substituted in the dialogue box of payment confirmation (it is displayed after you click on the Pay button).
Moreover, if the checkbox “Set the default payment type” is not checked in the mobile application settings and you have not chosen any payment method yet, the application will not allow you executing payment by displaying the corresponding error message: “Error. Please select a payment type”.
Selecting a payment method is mandatory as it allows avoiding operator’s random errors.
To keep dishes cost accounting records, it is recommended to:
* Create a separate Ingredients products group in the Administration panel: Products\Products and Dishes
* Enter products items which are ingredients (products) in the Ingredients group. When entering products items you have to set the Type field value equal to Ingredients.
Products Reference book is hierarchical so it offers the possibility to create an easy to use structure of ingredients groups.
* The Recipe tab appears for a product if its type is defined as a Dish or Semi-finished.
For a Dish, define ingredients composition for making this dish in the Product card \Recipe.
Use the Add row button to create a list of dish ingredients. You can even choose Semi-finished as an ingredient and the program will resolve it into components during automatic writing-off.
Writing-off of a product quantity will be made with respect to the Qty – (gross quantity) column value.
A Net Qty (net quantity) column value is indicated just as a reference.
* To calculate Price and Cost price of a dish, tap the Calculate cost price button.
The cost price is calculated based on a weighted-avarage stock balance in the warehouse to date. If there is no stock balance, the price of the last receipt is used for the calculation.
You can set manually the receipt price in a product card (Ingredient).
Z-report is a special type of receipt printed on a cash drawer. It contains information of a day report. After running the End day function, the cash register will automatically reset its internal storage memory and all data will be saved and feed into the cash register fiscal memory. This report allows balancing cash drawers every day. Besides, the Payment transactions register is completed on the basis of this report. Thus following a consistent set of closing procedures (including printing and gluing your Z-report in the appropriate section of the Payment transactions register) is essential to protect your establishment assets and avoid financial penalties for late capitalization of cash in your cash drawers.
When and haw many Z reports should be printed?
This screen allows to:
This screen allows you to:
It allows to:
Here you will be able to set inscriptions content on the check.
Formatting inscriptions on the guest check. Using the symbol ^ can break up the text “basement” on several lines.
In the “Number of copies of a check” you can specify the number.
Print the signature line – adds a line to sign a guest check
Print item number – number print position of the ordered dishes at the guest check
It allows to:
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