If any problem occurs on your tablet and you cannot solve it by yourself, proceed through the following steps:
- Log in to the application as an Establishment Administrator
- Describe as completely as possible the problem heart in the field Support\Send a question to support and tap the Send button.
- Press the button on the Tablet Main menu \ Settings \ Database \ Send Database to Support, enter the PIN-code to confirm the sending
- The support service will immediately start solving your problem.
Options for sending a database:
- Send database to support – sending is done using tablet email services
- Send database in support (FTP) – sending is done using the file transfer service.