Loyalty programs

The Loyalty programs are located in the Administration panel\Loyalty\Loyalty Programs.

Toggle the radio button to select one of three Loyalty Programs:

• Bonus points: this option provides the possibility to pay with accumulated bonus points. The rewards percentage depends on how much it was spent to purchase certain products.
• Accumulation discounts for guests: this option defines the reduction rate depending on the accumulation, i.e. on the total amount of all purchases performed by guest.
• Personal discounts for guests: this option defines the discounts assigned to the guest’s personal card. Personal (club) cards and reduction rate assigned to them are managed in the Administration panel\Loyalty\Guests or in the section Guests of the Mobile application

Settings of the bonus system

To set up the rewards percentage, products categories and other conditions depending on which the purchase amount is accumulated, go to the Administration panel\Loyalty\Discounts and promotions.

To set up the threshold of the accumulated amounts, go to the section Loyalty Programs

1. Select the Bonus points radio button
2. In the displayed row, click the Add a row button
3. Select a discount in the dropdown list. To create a new discount (promotion), go to the Administration panel\Loyalty\Discounts and promotions
4. In the Accumulation threshold field, specify the amount required to grant bonus
5. Click the Save button

Thus you will be able to create a threshold grading list for rewarded points, for example:

• A  3% discount will be offered to new guests starting from their first purchase of any product (threshold = 0)
• And 5% discount will be offered as soon as the guest spend 1000 hryvna on products.

The program will automatically track the accumulated amount and offer to pay with bonus points.

For example:

1. Create two discounts in the Administration panel\Loyalty\Discounts and promotions :

           name: “ Bonus rewards 3% at the start” , percentage: 3, radio button: bonus points.

           name: “Bonus rewards 5% ” , percentage: 5, radio button: bonus points.

2. Create two thresholds of bonus points accumulation in the section Loyalty programs\Bonus points:

           For the discount “ Bonus rewards 3% at the start “, the threshold is 0 hryvna.

           For the discount “Bonus rewards 5%”,  the threshold is 1000 hryvna.

Set the switch “Do not add bonuses in an order where there is a bonus spending” to prevent bonuses when they are written off.

Guests’ accumulation discounts settings

1. Check the radio buttonAccumulation discounts for guests
2. In the displayed line, press theAdd row button
3. Select a discount from the dropdown list. You can create new discounts in theAdministration panel\Loyalty\Discounts and promotions
4. In theAccumulation threshold field, enter the amount which the selected discount must be applied to
5. Press the Save button

In this manner you can create a list of various discounts having various thresholds scale, for example:

• Discount for new guests = 3% with threshold  1000  hryvna
• Discount for regular customers = 5% with threshold 10000  hryvna
• VIP discount = 10% with threshold  100 000  hryvna

The updated percent of discount will be applied after launching the automatic operation of recalculation at 12:00 a.m.

The program will automatically track the amount of guest’s accumulated purchases and apply the corresponding discount