Working with barcodes

Barcodes are used to identify Products. That’s why we recommend to equip each workplace with barcode scanners to increase work speed and avoid errors while inputting products nomenclature.  Values of all products barcodes are set on the Products detail screen in the Administration panel\Products\Products and dishes.

To input a barcode, move the cursor to the Barcode field and scan the barcode label applied to products or their packing cases.

Barcodes scanners can be connected to:
* a device which an establishment Administrator is working on in the Administration panel (laptop or PC). As an example you can use a scanner for products arrival quick processing.
* a tablet (Use for sales)

Based on the connection type, you can use a
* USB scanner
* Bluetooth scanner
* tablet camera (under development)

Working without Internet connection

SmartTach POS technology offers you the possibility to work in the Mobile Application on the tablet even without Internet but in this case keep in mind the following particularities:
* Once you run the application on the tablet, the status of the directory (tables with settings) will correspond to the last synchronization with the Cloud.

* During this period of offline work, all products supply requests as well as the information about sales will be accumulated on the tablet.

* Documents exchange between the tablet and the Administration panel will be executed automatically as soon as the Internet connection becomes available

* Nevertheless the Internet connection is absolutely mandatory during the first launch of the Mobile Application on the tablet.

Reports of the mobile application SmartTouch POS

You can access reports of the mobile application through the Reports menu options.

Here the following types of reports are available:

Per payment types over a period: Payment method, Orders Amount, Sum, Average check

By orders over a period with grouping per checks:

Group of the check heading: Date and time (of the check), Oder ID, Author (Salesperson, waiter), Quantity (number of items in the check), Amount (of the check), Comments.

Check content (items):  Products (Products designation/Dishes), Quantity, Amount

Per payments over a period:  Date and time (of the payment), Payment ID, Author, Payment (Article of cash movement), Amount, Comments.

Per discounts over a period: Date and time, Order ID, Owner of the discount, Quantity, Discount %, Discount, Amount

Actions Log represents a log journal of the mobile application’s users: Date and time, Action, User, Comments, Order, Item.

 There is also a possibility to set a filter by events type.

Sales report over a period and here you have the possibility to configure reports sections (sub-summary groups): Payment type, Waiter, Table, Order, Dish.


You can view sales by setting the period From and To (Date and time) with the help of the calendar widget or using the arrows in the upper-right corner of the screen.







Nastr The button  allows getting access to additional setting parameters that are available for some reports


The Open orders screen of the mobile application

All open orders are represented in the form of a table divided up per waiters.



If you tap an order cell, the following operations will become available:

  • Modify order opens the Sales screen for editing.
  • Split order opens the screen of orders splitting.
  • Transfer order opens a dialogue box allowing to choose a waiter whom the order will be transferred to.


On this screen you have access to the shortcut buttons and so you can:


create a new order and quickly go to the Sales screen



or to the Tables map screen



or initiate information exchange with the Cloud



and go to the Sales screen

Sales screen of the Mobile Application

  • Getting started in the Mobile application, Work in the Mobile Application

The Sales screen can be called from the program menu or from the list of closed orders.

On the left side of the screen there is a list of ordered dishes.


 To create a new order, use the Create button.

On the right part of the screen, you can see a hierarchical menu of products (dishes). Items of the Products (dishes) menu are sorted according to the order defined in the Administration panel: Products\Price list items under the buttons with products groups’ designations.

To add new items (products, dishes) to an order, tap the corresponding buttons with products designations.  Above the hierarchical menu there are Modifiers, Popular and Search buttons simplifying the search of required products.

If you need to adjust the quantity of the ordered dishes, simply use the buttons + (plus) or – (minus).



The Preparation tickets button allows you to launch printing of the ordered dishes on kitchen printers installed at the site.

The Guest Check button launches a guest check (bill) printing for a guest.

The Payment button calls a dialogue box requiring a payment input so you can complete the order payment operation.


While working with orders, you can use the following management elements

If you need to switch the window amongst orders, use the horizontal scroll bar located at the upper left of orders items list.



This button allows accessing operations to work with orders:

  • Delete order
  • Change table
  • Transfer to another waiter
  • Split order
  • Comment to the order line (comment will be printed on an opposite in the form of a recommendation to the preparation of the product, such as “roast is not strong, not salt”)

    Сomment to the order (comment will be printed on an opposite in the form of a recommendation to the preparation of the whole order, for example, “Prepare the client in a hurry as soon as possible”)



This button calls a dialogue box allowing to apply a discount


This button displays additional information about an order


The Tables map screen of the Mobile Application

The Tables map screen will provide you the possibility to set up an accurate floor plan of restaurant rooms.


If you tap a table, a pop-up opens showing short information about an order and the New order creation button.

For restaurant rooms switching, tap a room designation in the upper part of the screen.

Create and edit tables can be in the mobile POS-terminal on the tablet. To enter edit mode, click the pencil icon.

The button with a picture of the sign + (Plus) is located in the lower right corner to create a new table.

Fill in the field “table number” and drag the table to the desired location on the hall plan


Restaurant rooms and tables are maintained in the Administration panel: Settings\Restaurant

To move tables on a restaurant room plan, simply use the  button.

The Products request screen of the Mobile Application

The Products request screen is called from the program menu. On this screen two modes of functioning are available:

  • Either you can work in a request creation mode (tap the Products tab)
  • Or you can view sent requests (tap the Sent requests tab)

Request creation mode


On the left side of the screen there is a list of products contained in an order.

If you are working in a Request creation mode, you can see a hierarchical menu of products and dishes on the right side of the screen.

Items of the Products and dishes selection menu are sorted according to the order defined in the Administration panel: Products\Products and Dishes under the buttons with products groups’ designations.

To add new items (products, dishes) to a request, tap the appropriate buttons with products designations. If you need to adjust the quantity of the ordered dishes in the request, use the buttons + (plus) or – (minus).


Sent requests view mode



The list of sent requests is located on the right side of the screen.

If you tap on a sent request row, a list of products contained in it will be displayed on the left side of the screen.



The Closed orders screen of the Mobile Application

The Closed orders window displays the list of orders (left side of the screen) and order content (right side of the screen).

When you move up and down the list of orders, their content changes accordingly and only the content assigned to the selected order is shown.


Here you can execute the following operations:

* to return an order by using the Return button;

* to open a closed order for modifications by using the Open closed order button. If you open an order, you have to specify a reason of its opening (Orders reasons are kept here)

Once you open an order, it will be moved from the list of closed order to the list of open orders.

If you tap the  button, the following operations will become available:

* Reprint Guest check – allows you to reprint a guest check (bill).

* info on Order- allows you to get information about the current order.



Updating prices on the tablet

  • To modify prices, go to the Administration panel: Products\Price list items
  • Then restart the program on the tablet, your data will be updated from the cloud during the application’s launch

When restarting the program, keep the tablet connected to the Internet.

Mobile POS-Terminal Application Settings

1. Connection settings


This screen allows to:

  • Set up a connection string. Specify in the IP address field
  • Display the establishment administrator’s login (demoen) on the button which was used to log in to the application.
  • Call the establishment administrator’s authorization dialog box.

2. Service modes settings


This screen allows you to:

  • Set an extra charge for restaurant guests serving
  • Set a period during which the order is considered as a new one
  • Set the mode of cash register shifts (manual, automatic)
  • Display the query by guests number for a new order
  • Reset reports settings to zero (reset additional settings of some reports to zero)


3. Interface settings



  • install mobile application languages and to determine the font size
  • lock the screen after payment
  • to show the remains of a warehouse in the section Warehouse applications, parishes, travel documents, and inventory write-offs (the value of the remaining quantity of the goods appear on the menu button on the stock)
  • display comments in the tabs with orders



4. Synchronization settings


It allows to:

  • Set a frequency of data exchange with a cloud
  • Set orders storage duration on the tablet
  • Set requirements for data exchange after closing an order

5. Check printing settings


Here you will be able to set inscriptions content on the check.

Formatting inscriptions on the guest check. Using the symbol ^ can break up the text “basement” on several lines.

In the “Number of copies of a check” you can specify the number.

Print the signature line – adds a line to sign a guest check
Print item number – number print position of the ordered dishes at the guest check


6. Database settings


It allows to:

  • Send the tablet’s database to the support service
  • Create a database backup copy
  • Restore a database backup copy
  • Clear test orders


Configuration of restaurant rooms and tables

* You can create and edit restaurant rooms in the Administration panel: Settings\Restaurant\Restaurant rooms

* You can create and edit tables in the Administration panel: Settings\Restaurant\Tables
When you create a new table, you will have to enter its number or designation (in the Designation field) as well as the rooms where it is located (in the Restaurant room field).
The Order by field will allow you to set the selection order of tables on the tablet which is also used for a new order creation. To set tables location in the room, use the Tables map window.

Printing categories and printing of preparation tickets

Printing categories will allows you to organize preparation tickets printing at the site (kitchens, shops, bars).  For example, you can define to print orders for meat dishes only on the printer installed in the kitchen and to print orders for complicated cocktails in the bar.

To create and configure Printing categories and preparation tickets:

  • Go to the Administration panel: Products\Printing categories and create Printing categories for each printer installed at the site (kitchens, shops, bars)
  • Then go to the Administration panel: Products\Products and dishes\…Dish… \Print.Category and specify the appropriate printing category for each dish, for example:

Products\Products and Dishes\…Dish… «Chicken Kiev»\Categories\Print.Category: «Printer in the kitchen», 

           Products\Products and Dishes\…Cocktails… «Blueberry Martini»\ Categories\Print.Category: «Printer in the Bar»

Modifiers usage

Modifiers are complementary Products (Ingredients) or Services used to make a Dish.
Modifiers can be represented as:
* a complementary Product or Ingredient (for example, sour cream or jam for pancakes). In this case the Type field should have the Product value. The corresponding quantity of the product-modifier will be deducted from the warehouse after a Dish sale.
Services or notices, for example «Serve hot». A service designation will be printed on the preparation tickets(kitchen check). In this case the Type field should have the Service value.

Modifiers can be created in the Administration panel: Products\Modifiers.Procedure of entering modifiers on the tablet:

* You can add a dish to the order (or select one being already added)
* Or on the Modifiers tab, add modifiers available for a dish.

There are two types of modifiers:
* General modifiers are available for all dishes. If it is the case, you have to set General flag.
* Special modifiers are available only for certain dishes. They are specified in the dish file.

If a modifier was added to a dish, use the Price field in the modifier file to change the price amount of the dish accordingly.


You can draw up a Product order:
* in the Mobile Application by using a button or an option of the Requests menu.
* in the Administration panel Warehouse\Requests.

All requests created in the Mobile Application on the tablet become visible in the Administration panel.

If you work in the Mobile Application, you can specify supplier’s company name or internal order in the Supplier field.
The order itself doesn’t mean a product arrival and it doesn’t create any warehouse movements.

To create a real products arrival, you have to tap the Input Arrival by order button. In this case a new document containing products items of the order will be added in the «Products arrival» list. To complete arrival order creation, open the appropriate document in the Administration panel, tab Warehouse\Product Arrival\Modify button. Input prices and correct quantity.  Once you save this document, a warehouse movement will be created.