If you select the check box “Don’t show group in the electronic menu” located in the Administration panel \Products\Price List Items\Group, the displaying of the price-list items belonging to this group will be disabled in eMenu.
Accounting personnel and salaries made in the Administration panel \ Staff
Use Employees and Payroll, you can switch the screen between the list of employees and payroll list.
To account for the new employee, click Create
The employee discount card, you can fill in the following fields:
On the Main tab
After filling out the employee data, click Save
Accounting information on salary
the card personnel Pay slip, determine the criteria by which the salary will depend on:
Monthly rate – the amount paid by the employee for the month worked
Daily rate – the amount paid by the employee for the day spent
Hourly rate – the amount paid by the employee for 1 hour worked. employee work time is taken into account automatically
Percentage from sales – percentage of total employee sold
If you set a daily rate and \ or the percent from sales for the calculation of the amount of wages is necessary to establish a correspondence between the employee and the tablet user. To this end, the tablet user card Administration Panel \ Access \ Users tablet install the appropriate name in the Employee
To generate information on payroll, click Payroll.
With the calendar, set the billing period.
In the drop-down list, select Employee Name and Surname employee
Click the Search button. As a result, the screen will display a form with performance reporting employee wages and detail the amount charged
Use the time tracking tool if you need to automate your employees’ payments based on actual time spent on labor.
All information on working time is recorded in the Time sheet document.
There are 2 available options to keep records of an employee’s hourly wages:
To ensure proper tracking of an employee’s time, it is essential to:
Create a Time sheet document in the administration panel: Employees \ Time sheet, click on the Create button
Choose an employee from the Employees list
Set date and time of the calculation period in the Date of beginning and Date of end fields
Get automatically the actual time that the chosen employee spent on labor, click on the Fill button
If you fill in the document manually, you have to input all time periods in the table, it will be the employee’s work sessions.
Click on the Add a row button will create a new row in the table to take into account only one work session.
Since there could be several work sessions, it is necessary to create and fill in the appropriate number of rows in the document.
In the table’s new row, input the employee’s date and time of work in the columns Date of beginning and Date of end.
In the Establishment column, specify the establishment name where the employee works at.
You can correct automatically filled rows.
Once the rows are filled, click on the Save button to save your document.
Having prepared the Time sheet, you can payroll in the Payroll section. The result of hourly wage component will be displayed in the special section “Charged “Hourly rate””.
1. Setting up a table number
2. How customers can place their orders by themselves
3. Receiving of the order by the waiter
4. Control of the order preparation
5. Switching between orders
6. Calling a waiter
7. Using the Administration panel to manage menu items displaying
Only tablet’s users assigned to the group of local users and for whom the flag Access to closed orders (Administration panel\Access\Tablet User Groups) is set, can modify a payment type of the closed check.
If you need to modify a payment type of the closed check on the tablet:
A correct balance in the cash drawer is to be determined in case of inconsistences between cash balance in the Cash register sceen of the Mobile Application and the one displayed in the Administration panel\Reports\Cash report screen.
To adjust your cash balances:
You can use the following operating modes of till:
If you need to work in the Till shifts mode:
— clear the flag in the Administration panel: Settings\Establishments\Manual closing of Till shifts
— set the flag in the application SmartTouch POS: Main menu\Settings\Manual closing of Till shifts
After having modified the operating mode settings of the till, sign in once again to the application SmartTouch POS.
Woking in the SmartTouch POS application while in Till shifts mode, the Close the current Till shift and open a new one button will become available.
Till operations are performed in the Mobile application\Cash section. You can perform the following operations:
You can add comments for each cash register operation. These comments will be visible both in reports and in the list of orders on the Administration panel screen.
If you press the POS-terminal block on the tablet, then when you enter the PIN code to access the mobile app in the “Auth” button will appear allowing the user to complete the current shift.
The sales results you can see:
Reports\By payment methods
Reports \By checks
Reports \By selling
Buttons with left\right arrows allow selecting a day of selling (previous\next) to overview.
* in the Administration panel: Finance\Cash Report
If you work with a fiscal printer:
* You will have to generate a Z-report. This report type is used by the fiscal authorities to control entrepreneurs activities. A cashier generates a Z-report at the end of his\her shift to collect the cash drawer and transfer the total to the administrator (if there is one).
After printing the Z-report, the cashier removes the cash from the cash drawer. Z-report data are recorded in the cash book:
— Z-report number
— cash total at the beginning of the workday (Shift)
— cash total at the end of the workday (Shift)
— sales revenue per Shift
— report generation date
— payments on a clearing basis
* to track each cash drawer during a shift, you can produce an X-report. If the Z-report just reset all cash register transactions, the X-report allows to overview (on the printed report) all transactions without reseting the storage memory of the fiscal printer.
* you can print a Zero-check to check the operability of the fiscal printer and if its date and time were set correctly.
Using a cash register
It’s the waiter (cashier) who usually opens and closes the shift. To open a shift, proceed as follows:
Z-report (report with clearance) is a summary report on the current cash drawer shift. When you generate a Z-report, you are ending the current cash drawer session and starting a new one. It is recommended to run this operation at the end of a day or shift. You will find more detailed information in the section Closing a shift.
After you press the Z-report button, the program will check if any fiscal printer is connected to this tablet (point of sale).
If the program doesn’t detect any connected fiscal printers, you will need to print a zero-check.
It is recommended to start a till day by printing a zero-check. Successful executon of this operation shows the operability and availability of the fiscal printer. To print a zero-check, all you have to do is to press the Zero check button. If the printing is satisfactory, the fiscal printer will deliver the zero-check. In case the printer is not connected to the workplace or is switched off, an error massage will be displayed.
Just before the zero-check printing, the system checks the time on the fiscal printer and the current system time (on the tablet), if they don’t coincide, the corresponding massage will be displayd.
If this check was not printed, you have to check the connection settings of the fiscal printer.
Depositing cash in the cash drawer:
The cashflow items allow:
— grouping payments depending on their destination, for example, Outgoing payments\Payment for the supplied products, Incoming payments\Alcoholic beverages selling;
— getting reports broken down by cashflow items;
— using them to link with payments while importing payments into 1C Accounting.
The list of cashflow items groups is hierarchical and located in the Administration panel: Finance\Cashflow items.
This option will provide you the possibility to perform outgoing payments on the tablet specifying the item.
To define an cashflow item as an Outgoing one, you should set the flag in the article card of the Administration panel: Finance\Cashflow items\Outgoing payment.
The appropriate cashflow item is selected while performing payment via the Outgoing payment button on the Cash register screen on the tablet.
Only outgoing payments are available on the tablet.
You can overview the performed payments in:
- Administration panel\Finance\Payments
- Administration panel\ Finance\Cash report (if you click on the till day line, its explanation will be displayed).
Fiscal groups are applied to divide products by tax, imposed on their sale.
Fiscal groups are managed in the Administration panel: Settings\Other\Fiscal groups.
To assign a fiscal group to the selected product, use the Administration panel: Products\Products and dishes\Product card\Categories\Fiscal group field.
If no fiscal group is selected, the product won’t be printed.
To set up the display order of the payment methods, go to the Administration panel\Settings\Payment method\Sorting order field.
On the tablet payment methods are sorted in increasing order depending on the value of the Sorting order field in the Sales screen.
It means that if you enter 1 for the “Cash” payment method and 2 for the “Cred.card” payment method, in the Sales screen the payment methods will be displayed in the following order: Cash, Cred.card.
However in the mobile application settings if the checkbox “Set the default payment type” is checked but you have not chosen any payment method yet, then the payment method with the lowest value of the Sorting order field, in our case it’s “Cash”, will be substituted in the dialogue box of payment confirmation (it is displayed after you click on the Pay button).
Moreover, if the checkbox “Set the default payment type” is not checked in the mobile application settings and you have not chosen any payment method yet, the application will not allow you executing payment by displaying the corresponding error message: “Error. Please select a payment type”.
Selecting a payment method is mandatory as it allows avoiding operator’s random errors.
In the Administration panel:
* Create and set up rights for the groups of users (Cash register clerks, Administrators, Waiters) in the Access\Tablet user Groups screen
* Assign tablet Users to the corresponding Users Groups in the Access\Tablet users screen
The Clouds owner can delegate a part of his/her powers to the Establishment Administrator.
To create a new Establishment Administrator, go to the Administration panel: Access\Administration panel Users and tap the Create button. A new form will be open requiring to enter the following information:
To create new users, go to the Administration panel: Access\Tablet users.
PIN-codes are used to identify users, thus they should be input in the Password field.
Access rights of the tablet’s Users (Waiters, Salespersons) are defined by their users’ groups membership, for example, «Waiters».
PIN-code usage allows:
* a waiter to work only with his orders.
* keeping sales records and working hours of each waiter (salesperson).
To sign in to the program on the tablet, you should enter Establishment Administrator’s login and password (provided in the registration mail) or from the Administration panel: Access\Admin panel Users. Next time you enter the program, it will remember your login and password. In future you will just have to input PIN-codes of the tablet’s Users.
Use the menu Settings\Connection “You logged in as.. Log out” if you want to change the Establishment Administrator you used to log in.
If you need to edit the administrator’s profile, use the Administration Panel: Access\Admin panel Users.
You can add or modify the tablet’s Users (Waiters, Salespersons) in the Administration Panel: Access\Tablet users.
To set up access rights for the tablet’s Groups of Users (Waiters, Salespersons), use the Administration Panel: Access\Tablet Users Groups.
If any problem occurs on your tablet and you cannot solve it by yourself, proceed through the following steps:
* Log in to the application as an Establishment Administrator
* Describe as completely as possible the problem heart in the field Support\Send a question to support and tap the Send button.
* Then go to the Main menu\Settings\Database\Send database to the support and the support team will look into the problem immediately.
If orders created on the tablet are not visible in the Administration panel\Orders, you have to check:
* Internet connection availability on the tablet: try to open any website in your browser (for example http://smarttouchpos.eu/en/).
* Connection availability between your tablet and the Cloud: tap the button with a cloud icon on the tablet in the section Closed orders, and the program will execute a forced upload submission.
If Internet and Cloud connections are ok, but Orders have not appeared in the Administration panel yet, you need to send your database to the support service (on the tablet: Main menu\Settings\Database\Send database to the support ) and we will determine and solve the problem.